VACANCY - FOH/Box Office Part Time - VISUAL

VISUAL Centre for Contemporary Art &
The George Bernard Shaw Theatre

VACANCY - FOH/Box Office Part Time

VISUAL is looking for part time FOH/Box Office staff. Applications close Friday 16th September at 5 pm.

VISUAL Centre for Contemporary Art and The George Bernard Shaw Theatre, is now seeking applicants to join their team for the above position.


  • To process ticket sale using the theatres computerised booking system; this includes telephone, online and over-the-counter interactions.
  • To efficiently input data on the ticketing system, ensuring constant attention to detail on data entry. Responsible for a high standard of professional customer service.
  • To be fully informed and proactive in the marketing of the Theatre’s events and services, looking to create sales opportunities
  • To assist with the execution of events at VISUAL
  • To be a primary point of contact for the public as part of the FOH team, responsible for maintaining optimum levels of customer care at all times, ensuring that all those visiting and using the arts centre are looked after and assisted and the theatre bar is run to the highest standards.
  • To abide by, support, and implement the arts centre’s Policies and Procedures
  • To assist with any administration or other tasks that may be reasonably required

Personal Specification

  • Prior experience of ticketing systems or EPOS is desirable but not essential
  • Minimum of 2 years’ experience in a customer service-related industry.
  • Excellent, positive, efficient and courteous verbal and written communications.
  • Ability to work under pressure and to deadlines.
  • Excellent cash handling skills.
  • Available to work evening and weekend shifts.
  • Full job description available on request.

If you would like to apply to be part of the VISUAL team, please send a cover letter and your CV to